Returns

If you are not completely satisfied with your purchase for any reason, you can return it to us within 30 days for a full refund including the shipping costs.

How to prepare a return

1. Obtain your Return Authorisation Code

Email info@miriyanjewellery.com.au with your return request (including the reason for the return) and you will be given a Return Authorisation Code. Write the Return Authorisation Code clearly on the outside of the parcel being returned and on the invoice we sent you with your purchase.

2. Package

Place all the original packaging in the box including the invoice.

3.Shipping

Please note that your are responsible for any shipping costs when returning items.

Australian Customers: Use the Registered Post service provided at Australia Post outlets. Ensure the insurance provided will cover the purchase price of the item being returned.

International Customers: Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.

Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. An email will be sent notifying you of this, or requesting further information as needed.

Note: All returns must have a Return Authorisation Code. Any item returned without a Return Authorisation Code will be returned to the sender.